Privacy Policy

1. Introduction

Xeloranavix, located at 7 bis Rue du Chapeau Rouge, 21000 Dijon, France, is committed to protecting the privacy and personal data of its users in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

This privacy policy explains how we collect, use, store, and protect your personal information when you use our website or services.

2. Data Controller

The data controller is Xeloranavix:

• Address: 7 bis Rue du Chapeau Rouge, 21000 Dijon, France
• Phone: +33 3 80 30 98 47
• Email: contact@xeloranavix.com

3. Data Collected

We collect the following personal data:

3.1 Identification Data

• First and last name
• Email address
• Phone number
• Boutique type and business sector

3.2 Browsing Data

• IP address
• Browser type
• Pages visited and visit duration
• Referral source

3.3 Cookies

We use cookies to improve your experience. See our Cookie Policy for more information.

4. Processing Purposes

Your personal data is collected and processed for the following purposes:

• Process and respond to your consultation requests
• Provide our inventory management consulting services
• Contact you regarding our services
• Improve our website and services
• Comply with our legal and regulatory obligations
• Analyze website usage to optimize it

5. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Consent: for sending marketing communications and using non-essential cookies
• Contract performance: to provide requested services
• Legitimate interest: to improve our services and ensure website security
• Legal obligation: to comply with accounting and tax obligations

6. Retention Period

We retain your personal data for the following periods:

• Prospect data: 3 years from last contact
• Customer data: duration of contractual relationship + 5 years (accounting obligations)
• Browsing data: 13 months maximum
• Cookies: according to durations specified in our cookie policy

7. Data Recipients

Your personal data may be shared with the following recipients:

• Authorized Xeloranavix personnel
• Technical service providers (hosting, maintenance)
• Legal authorities upon legal request

We do not sell or rent your personal data to third parties.

8. Data Transfer Outside EU

Your personal data is hosted and processed within the European Union. If a transfer outside the EU proves necessary, we guarantee an adequate level of protection in accordance with GDPR.

9. Your Rights

In accordance with GDPR and the French Data Protection Act, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right of rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data
• Right to restriction: limit the processing of your data
• Right to object: object to the processing of your data
• Right to portability: receive your data in a structured format
• Right to withdraw consent: at any time for consent-based processing

9.1 Exercising Your Rights

To exercise your rights, contact us:

• By email: contact@xeloranavix.com
• By mail: 7 bis Rue du Chapeau Rouge, 21000 Dijon, France
• By phone: +33 3 80 30 98 47

We will respond to your request within one month. Identification may be requested to verify your identity.

10. Right to Complaint

If you believe your rights are not being respected, you can file a complaint with the French Data Protection Authority (CNIL):

• Website: www.cnil.fr
• Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
• Phone: 01 53 73 22 22

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Accidental loss
• Destruction or damage
• Unlawful use

These measures include encryption of sensitive data, secure authentication, regular backups, and staff training.

12. Policy Modifications

We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with an updated date. We encourage you to regularly consult this page.

13. Contact

For any questions regarding this privacy policy or the processing of your personal data, contact us:

• Email: contact@xeloranavix.com
• Phone: +33 3 80 30 98 47
• Address: 7 bis Rue du Chapeau Rouge, 21000 Dijon, France